I want everyone to know that Rob-Xar is a man of his word. Technical service came through like a champ. They e-mailed a long list of step by step instructions that put me into the heart of the system. With shaking hands, I carefully followed the instructions and the beautiful Xara Designer X is back in service. There is an old saying "You don't miss the water until with well runs dry." I have an extreme respect for Rob-Xar and his coworkers. I have a love for XARA. May God Bless Them...