New Template Crashes upon first change

[roly]

Hi Mike, I tried what you did and got the same result but in order to continue your project with this template you can delete the logo manually by clicking it and then click delete. Then just do this for all the pages then put in your new logo and click on repeat on all pages. There appears to be a bug or the file is corrupt as you mentioned.

Ciao

Roly

[Ben.Moses]

Hi Guys,

I am unable to reproduce this issue? Can someone supply exact steps on how to reproduce the issue, starting from opening the program, and can you also include the exact version of Xara you are using. You can find this information in the Help > About Xara Designer... dialog box, simply copy the top line.

Thanks,
Ben

[gwpriester]

Mike - When I key in Landscape 2 in the Content Catalog search I do not see the page you are showing.

As Ben Moses has requested, can you give us more specific information.

Did you have anything else open when you opened this template?

Which category was this in (the specific path) for example Components > Print & Web Components > Buttons

Then what specific file you downloaded?

Then was it one page or an entire site?

How did you delete the logo?

[Egg Bramhill]

I've tried ti replicate this but works okay for me. The logo/header doesn't display the repeating daisy type icon but it reports as repeating in the status bar. It moves as a repeating object. Right clicking & selecting stop repeating leads to no errors.

Gary, its Landscape Gardener 2.

[roly]

Hi Ben, I got the same error message. I am using XWD premium 12 v12.4.1.47518 DL x64 Nov 17 2016

Here are the steps that gave me this error message

Open program
Download Landscape gardener 2 from content catalog. (first one top left - website)
Click on logo
Right click on mouse, then click repeating object, then click stop repeating
Then black message box shows up Do you want to stop all copies repeating, or just this one? Click just this copy, and the following message shows up, Internal program error 3621.k.no.ad

I tried to download a screen grab but the attachment screen is not functioning.

Ciao

Roly

[mvolpone]

Hi guys,

That is exactly what I did.

I sent the screen shot in the first post but here is again...

Thanks again for the help.

Mike

[Egg Bramhill]

Thanks for the clarification Roly. Repeated your steps & can't get an error message/crash. Xara Designer X 365.

Perhaps it's restricted to Xara web Designer Premium 365?

[Acorn]

I get the same error block two times for each group that I stop repeating.
Further, if I re-select a page where the group has been stopped repeating then I get the error twice again (repeatedly).
If you click away from the group and back in again, I sometimes get the error again.

Despite the error, you can recover your work.
The offending group can be cloned and set to repeat and all seems fine.

Acorn