Javascript error on startup +

[SnS]

On start up Designer Pro X 365 I'm now getting these messages.

I've uninstalled Designer Pro X (and backup/download files) and reinstalled but am still getting the same messages.

Program appears to run okay. Any help/advise would be appreciated.

Best regards

[gwpriester]

The first thing to try with Designer Pro closed is this:

Right click on the program icon and select Run as Administrator.

You only need to do this one time and will either work or it won't.

If that does not work then please file a support ticket at https://support.xara.com

[SnS]

Thanks for coming back.

Run as administrator did not work - got the same messages.

Time to file a support ticket I think.

Cheers

[gwpriester]

OK. Well it is always worth a try.

Let us know how it works out so others who might be getting the same error message can benefit from the solution.

[SnS]

Will do.

Have raised a support ticket.

[Acorn]

Will do.
Have raised a support ticket.

Do please come back with the Xara solution / explanation. I have the identical problem on my laptop for two installations that I was in a PM dialogue with Xara but nothing came of it.
I suspect I have a missing system file but I am currently stymied.

I click through and i can get the rest of the application to perform though.

Acorn

[SnS]

Will do Acorn. Nothing from Xara yet.

[SnS]

Marc (Xara support) has found a solution to this problem.
For some reason, there were some incomplete files in AppData\Local\Xara\XtremePro\12\web\base\files\v12 .4
I replaced 3 files (Marc sent me) and now works okay and program starts up much faster.

Thanks Marc

[SnS]

Hi Acorn

Please see my latest post.

Rgrds

[Egg Bramhill]

Thanks for the update Marc.