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  1. #21
    Join Date
    Feb 2017
    Posts
    9

    Default Re: Perhaps this is the wrong thread and if so

    In fairness to the company I wanted to update this thread and let you all know that they did indeed reply to me today and offer to refund the money that I spent on the new version. I declined their offer, but it was made---even though it was well over a week later, you should know that they did respond in the end.

    Thank you all for your help. I've enjoyed meeting you and will be sticking around the forum.

    Robbi.

  2. #22
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,260

    Default Re: Perhaps this is the wrong thread and if so

    pleasure to meet you, and good to have you here

    xara support is good, but not always as fast as some

    thanks for letting us know
    -------------------------------
    Nothing lasts forever...

  3. #23
    Join Date
    Mar 2007
    Location
    ...Granada province, Andalucia, Spain
    Posts
    5,302

    Default Re: Perhaps this is the wrong thread and if so

    I wish we could still give "likes" here, the above 2 posts (#21 & #22) would certainly qualify - they both epitomise the spirit of TG.
    Bob.
    ** Detailed "Create A Spinning Logo Tutorial" is available in .pdf format for download at this link **
    Outside of a dog, a book is a man's best friend. Inside of a dog, it's too dark to read. Groucho Marx.

  4. #24
    Join Date
    Dec 2016
    Posts
    9

    Default Re: Perhaps this is the wrong thread and if so

    My best guess is that I will end up buying the product again and hoping that I don't have any issues, since support and communication seems lax at best.

 

 

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