Although I have a fully paid up 365 'subscription' I'm unable to access a lot of the Online Content Catalogue. It shows a "Buy" button when I try and import something. What do I need to do to get this working?
Andrew
Although I have a fully paid up 365 'subscription' I'm unable to access a lot of the Online Content Catalogue. It shows a "Buy" button when I try and import something. What do I need to do to get this working?
Andrew
Hi Andrew
That's not right. Have you registered your product? And have you tried turning off the program then right clicking on the program icon and Run as Administrator?
Acorn had a work-around to this but I would file a support ticket at http://support.xara.com
Gary W. Priester
gwpriester.com | eyetricks-3d-stereograms.com | eyeTricks on Facebook | eyeTricks on YouTube | eyeTricks on Instagram
Gary, Yes I believe it is registered as I upgraded when it was released and my details are shown as the Licensee in the About box. I've tried "Run as Administrator" but it makes no difference.
Andrew
Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat
OK, then Andrew, best to file a support ticket http://support.xara.com
Gary W. Priester
gwpriester.com | eyetricks-3d-stereograms.com | eyeTricks on Facebook | eyeTricks on YouTube | eyeTricks on Instagram
My program is registered and activated, and I still cannot download the online content to the program. I have tried many times to no avail. I have sent in a support ticket 5 days ago and have not received any response. I cannot even begin to use the program without the content. All the templates that I may want to use say 'buy' . I have already 'bought' the program. Why can I not download the content?
Have you downloaded the content installer - under the help menu?
Christine
Software: XDPX9, WD9,WD10,XDPX10,WD11,XDPX11,XDP365
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