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  1. #1
    Join Date
    Jun 2016
    Posts
    2

    Default internal program error 1553.k.sy.up

    This error keeps poping up at random times. I haven't been able to attribute it to any specific action or document. Can anyone throw some light on it? The program seems to be working correctly apart from this annoying error pop up.

  2. #2
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,917

    Default Re: internal program error 1553.k.sy.up

    Welcome to TG Derbatz. Unfortunately these error codes are only meaningful to Xara Devs, not us mere mortals.

    Try the options below:

    Close Xara and restart & reloa your file. Is it still giving error messages?

    Reboot you machine & repeat the above.

    Close Xara & right click over the launch icon & select "Run as Administrator". Youll only be required to do this once.

    If all the above fail, send your file to Xara Support.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  3. #3
    Join Date
    May 2015
    Location
    Cardiff UK
    Posts
    12

    Default Re: internal program error 1553.k.sy.up

    I've had this error today since I updated the system, a bit disturbing that nobody from Xara has answered this since it was first reported in June.

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,503

    Default Re: internal program error 1553.k.sy.up

    Usually the error message flags a place in a routine where something is not working. Many of these are annoying but not fatal. I usually do Egg's first suggestion and the problem goes away. But not forever. There are certain actions that combined with other actions produce this error message. Kind of like chemistry.

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,823

    Default Re: internal program error 1553.k.sy.up

    Quote Originally Posted by Caspajack View Post
    I've had this error today since I updated the system, a bit disturbing that nobody from Xara has answered this since it was first reported in June.
    It will be down to what DLLs were in use at the time of your upgrade. Few people shut down other applications and expect Windows to handle it all. The steps Egg suggests are pure recovery from how Windows needs to release these library files and not really a Xara issue.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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