Hi,

Xara Staff are you listening....

Ok, can someone give me an answer before I disappear. I have been with Xara for about 2 wks, for a week now I have had a technical problem, I contacted support and they asked me to send them my files via FTP, which I did.
Since then despite follow up emails from me, nothing, zilch.
They are getting my emails because I get the notification emails back.

No support with a program that I cannot use (Keep getting ftp timeout error)
I even sent another email to sales to see if anyone could help, again notification and nothing more.

So if anyone on here has the ear of Xara, maybe you could just mention there's a very confused customer here about to depart if nothing happens...