Re: My thoughts on the Xara Web Designer 365 subscription service
Originally Posted by
pauland
I think that's the problem Kate. It's not a misunderstanding at all. It's an understanding that should anyone wish to upgrade their computer, change it's configuration, move to another machine or just have some hardware problem, after their subscription ends, they will lose whatever new functionality they've grown accustomed to since the initial purchase, and possibly (it's not so clear), any bug fixes too.
I understand it's a tricky one for Xara. The potential loss of any bug fixes (let alone the inconvenience of losing new features), is what is different to what happens right now.
I think before this scheme was introduced people had a fairly easy choice to make about upgrading. Now it's not so clear if you think you won't continue the subscription. If you continue to subscribe then these factors don't matter so much.
It's a lot for Xara to ask people to consider that new features introduced during the subscription period are in fact pre-release features for the the next version, or that they would lose any bug fixes.
I know most people will have the same machine at the start of the subscription and way after, but a lot of people won't.
It's a tricky choice.
The alternative though would be to not give anyone access to these features until next year's release ie the current model!
I think I've mentioned elsewhere that any relevant bug fixes issued will be included in the version you fall back to, we will just update the default download.
.................
Kate Moir
[url]http://www.xara.com[/url]
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