Filter Forge and Xara

**Mike Bailey** · 24 July 2015, 05:33 PM

I did'nt have any problem getting Filter Forge, I downloaded the trial and Digital River supplied me with the license key on the invoice. When I purchase the library backup and the librarian, The invoice from Digital River said,
"The publisher will deliver the product within 48 hours. Please contact Filter Forge Inc. directly with any questions about the delivery of your order" That was 10 days ago, I'm still waiting to hear from them.

**browj2** · 24 July 2015, 05:52 PM

Hi Mike,

My answer was for Wizard509 mainly.
Did you try complaining to DR? Maybe they didn't make the purchase connection with FF.

**Mike Bailey** · 24 July 2015, 05:58 PM

My answer was for Wizard509 mainly.

Yes, so was mine.

Did you try complaining to DR? Maybe they didn't make the purchase connection with FF.

I've turned the matter over to PayPal. They can deal with it more effectively than I can.

**wizard509** · 24 July 2015, 06:20 PM

Well maybe I did see that but I prefer to look around and just download only the ones I want.

**angelize** · 24 July 2015, 06:34 PM

You might need to be patient FF is a small company not unlike Xara they are also in the midst of two major things one being a new version and the second being a complete re write for a 64bit version which they say may be ready soon. I don't use the backup/Libraian because I have my own system of storing frequently used filters on my hard drive and setting up FF to find that folder. Also it may be worth waiting if you are planning on upgrading to FF5 when it comes out of beta as you will need to upgrade the backup and Librarian inorder for it work with V5

I will pass this on to a contact at FF and see if I can get them to post in this thread

**Mike Bailey** · 25 July 2015, 03:23 AM

You might need to be patient FF is a small company not unlike Xara they are also in the midst of two major things one being a new version and the second being a complete re write for a 64bit version which they say may be ready soon.

Am I supposed to feel sorry for them? They have my money and I have nothing.

**angelize** · 27 July 2015, 07:48 PM

Good things come to those who wait

I've got an answer for you Mike check your PMs

It seems that the folks at filter Forge have been trying to get your files to you but your e-mail provider is blocking them. They are actually a good company and usually provide very good support.

So with this renewed interest in Filter Forge I'm going to put together a collection of filters that I've either designed or modified to work with Xara and the collection will include a Xara selection snippet and a couple of small tutorials on how to use the snippet, and how to manually install the filters.