Pop-Up Layers Not Closing Automatically.

[edmiston99]

Sorry if this question has been asked. Couldn't find anything using the title of this post as my search terms.

I have been having this problem intermittently, but on all browsers and computers i've tried.

Intermittently, popup layers are not closing. This is particularly prevalent when there there are several on a page.

You can see http://www.columbiarivercoffee.com/store.htm to witness this for your self. Just pretend you're shopping for coffee. Cruise around over the items a few times.

Thanks in advance.

Edmiston99

[jimhanus]

Nice site. As far as I could tell, they all closed/opened ok. None opened that didn't close when I left them. Using Chrome.

[Acorn]

Also OK with Chrome.

The Ground or Whole Bean isn't a rollover.
Not sure why the Hazelnuts one is so different.
I would have soft-grouped the text and images on the MouseOff layer.

Acorn

[Boy]

No problems here either using Chrome. Nice touch to have a leaf next to the button for the current page.

[edmiston99]

This is what I'm getting, and this is also in Chrome. It doesn't always do it right away. You have to tool around the page a bit sometimes. Sometimes it does it right away. My mouse isn't over any of the pop ups (darker squares) in the image below.

[edmiston99]

Incidentally, thanks for the site kudos. Nobody said that "Ground or Whole Bean" was a rollover. Hazel nuts popup had to be wider due to the "quantity" options being longer text strings. Why in the world would you soft group the images and text on the mouse-off layer? And thanks for the "leaf page indicator" kudos.

[Acorn]

Incidentally, thanks for the site kudos. Nobody said that "Ground or Whole Bean" was a rollover. Hazel nuts popup had to be wider due to the "quantity" options being longer text strings. Why in the world would you soft group the images and text on the mouse-off layer? And thanks for the "leaf page indicator" kudos.

Designers try to make their sites consistent. So when faced with something that looks like all the other images, I expected the same rollover effect to occur. My bad. Fine for the hazelnuts.

The point about soft-grouping items is doing so reduces the file download sizes. Many a good site loses custom if the rendering takes too long as viewers are impatient. My viewing experience here was 15 seconds for all the images to build up. Your labels are all each over 100kB; the tray alone is 2.5MB.
Soft-grouping a yellow/blue/orange background with your circle text means the background becomes a span tag with a colour, which is rendered more quickly and is bytes big.
The soft-grouping hint was also to allow the entire label to be moved as a single entity.

Acorn

[edmiston99]

You're telling me what designers do as if I'm not one. It may help if you stop talking down to me, and put that effort toward clarifying your message. The same rollover effect does occur (mouse-over object, pop-up fades in) on every store item on that page (except holiday of course). I am completely perplexed as to which item you're referring to, and what you think it is doing differently.

Regarding the color backgrounds with the circle text, they are already all one jpg image each (see below). Since it is one image, I'm assuming that you don't mean to soft group it with itself. The pop-ups are already soft grouped with their respective master item on the mouse off layer, so they do move as one. The popups are grouped, but they are on the pop up layer (not the mouse-off layer) so my assumption is that you don't mean those.


one image, not many components.

[edmiston99]

I'm really just wanting to know why the popups aren't closing. As I stated, the dark rectangles in the embedded screen capture image below no longer have a mouse over them, yet they aren't automatically closing. Can any one address the issue which is the topic of this thread. That is the one issue not being addressed.



See the black ones with the green buttons? Not closing.

[edmiston99]

Here I was able to get four of them to stick open. My mouse cursor isn't over any of the open popups in the following image.