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  1. #1
    Join Date
    Nov 2014

    Default How to decide Adobe Illustrator problems with .ai files?

    I work on a HP Notebook Windows 7. When I open a file in AI CC and place any number of images, save and close the file. When I reopen the file I get this message. 'Can't open the illustration. The illustration does not have the correct number of operands for an operator... etc.' The file scan still open after this but all the placed images disappear.

    I've tested placing different formats ie. JPGs, TIFs, PNGs, flattened PSDs etc. They all come up with the same error.

    I've searched in Google and I haven't found a solution yet. There was a suggestion to import the AI file in INDD, this doesn't help beause all copy converts to outlines and embeds the images.

    Can anyone help?
    Last edited by gwpriester; 03 November 2014 at 06:08 PM. Reason: typo

  2. #2
    Join Date
    Jun 2002
    Dunoon, Scotland

    Default Re: How to decide Adobe Illustrator problems with .ai files?

    Is it an older version of Illustrator, like CS2 0r CS3 as if it is it is a linking problem with bitmaps. What I mean here is that in the older versions even after you placed a bitmap, in the save dialogue, you had to link the images to their file locations so that the images were parceled up with fonts when saving. Made that mistake a few times when sending to printers and my boss was not a happy bunny as he thought it made his shop look amateurish. Which was right but I was coming from other software which did not require this. If you saved it as a PDF I think it means that you haven't ticked the box again in the save dialogue to turn on PDF compatibility (I think that is the wording).

    In both methods instead of ID try, if you have a copy, Acro Pro or even Adobe Reader and resave the file.
    Design is thinking made visual.



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