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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,842

    Question Content Catalogue Assistance

    Is anyone experiencing problems with accessing the Content Catalogue?

    I am getting Click image for larger version. 

Name:	No Internet - XWDP Catalogue.jpg 
Views:	174 
Size:	12.1 KB 
ID:	103401 and Click image for larger version. 

Name:	No Internet - XDPX10 Catalogue.jpg 
Views:	155 
Size:	11.3 KB 
ID:	103402.

    I have restarted my PC and am obviously connected to the Internet but I have not tried to Publish to avoid messing things up.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  2. #2
    Join Date
    Jun 2004
    Location
    North Tawton, UK
    Posts
    1,152

    Default Re: Content Catalogue Assistance

    Hi Acorn,

    I am told that the main office's internet connection is down at the moment.

    I'll post again when it's back.

    Phil

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,842

    Default Re: Content Catalogue Assistance

    Quote Originally Posted by PhilM View Post
    Hi Acorn,

    I am told that the main office's internet connection is down at the moment.

    I'll post again when it's back.

    Phil
    Thank's Phil.
    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,842

    Default Re: Content Catalogue Assistance

    Just this minute back up.
    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Jun 2004
    Location
    North Tawton, UK
    Posts
    1,152

    Default Re: Content Catalogue Assistance

    Sorry, yes, it started to come back up around 14:50 BST and was working properly from about 16:50 BST onwards.

    Apparently an ADVA (whatever that is) in our service provider's network failed and had to be replaced.

    Phil

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,842

    Question Re: Content Catalogue Assistance

    Phil, thank you for the detail.

    Could I indulge in asking about workaround for this problem should it recur?

    I hadn't realised the amount of Internet was embedded into the following:


    • Content Catalogue - this is self-evident as it is an on-line resource.
    • Designs gallery - is there no local caching of these assets at all? I don't mind an initial download and a check on next use but it seems to be for every new design document. I have earlier versions of Xara products (still installed) so is it simply a Disc designs... link to these? As I have just gone for download upgrades in recent times, do I get the same as earlier if i had purchased a CD? Can this CD be bought separately against an earlier download order?
    • Web Export Options - this was a surprise. Why is this linked to the Internet?
    • Content Installer - "The content installer adds additional content that is not included in the free trial. That includes additional fill styles for the Fill Gallery and more spell checking dictionaries for other languages. It does not include any content for the Content Catalog / Designs Gallery - this is downloaded instantly on demand, but it does install into Windows fonts that are used by that content." Would this not solve disconnection and off-line working situations?
    • Publishing - I chose to use a separate uploader as I can Export a site, preview it locally and on a local web server and choose to upload at my own convenience.


    In summary, I believe there is a need for total off-line capability, a goal that was readily achieved in earlier versions.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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