Welcome to TalkGraphics.com
Page 2 of 2 FirstFirst 12
Results 11 to 13 of 13
  1. #11
    Join Date
    Sep 2000
    Location
    London, England
    Posts
    209

    Default Re: Can't login to Xara.com

    Hi Anton, in the email you received with the password reminder hint, there should be a link that allows you to reset the password. If you've deleted the email you can trigger another one here http://www.xara.com/servicecenter/. But in the meantime you can send your question to Marketing via http://support.xara.com/index.php?/contact - that doesn't require log in - and we will re-allocate it to the support guys. Please remember to include the full name and version number of the product your question relates to.
    .................
    Kate Moir
    [url]http://www.xara.com[/url]

  2. #12
    Join Date
    Dec 2002
    Location
    Eyre Heiss
    Posts
    364

    Default Re: Can't login to Xara.com

    Thanks Kate, all sorted now!

    I didn't spot the password reset link (which Gary also mentioned) the first time around, but I had a better look this time. When Gary mentioned that link, I mistakenly looked for it on the website.

    My original problem, from which the password issue sprouted, has also been resolved. It was that I was unable to purchase X10 but, shortly after raising that as a support matter (and before anyone at Xara had a chance to reply), I was then able to purchase it -- not sure why there was a problem or how it resolved, but it was.

    Thanks to Gary and everyone else for their concern and help!
    Anton

  3. #13
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    10,819

    Default Re: Can't login to Xara.com

    Glad to hear you got it sorted Anton.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

 

 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •