Xara's Web Designer 10 software (hereinafter "Xara's new software") doesn't even upload simple 4 paged websites to prominent hosting companies' servers. It's supposed to be "plug and play" software, not "plug and PRAY." Xara is aware of the problems, but prefers to sit day-after-day saying it will tend to the issue, without actually meaningfully doing so. This, despite Xara's having personal and confidential FTP uploading data, while having been notified that third parties are suffering increasingly amidst the unforeseen delays. Xara's support staff nevertheless stops "working" promptly at 5p.m. each day, as if to telegraph to the world how goods and services emanating from socialist nations can hold back naive, overly-trusting entrepreneurs in more capitalistic ones.

Meanwhile Xara's new software's linking feature doesn't function properly. Links installed using the same commands yield varying results, with no rhyme or reason to it. But since the site can't be uploaded even using modern equipment and Windows software, I suppose that that's all immaterial...

Xara's new software doesn't even properly upload (for website template inclusion) logos designed using Xara's logo-designing software. It's as if Xara's aware that they released Web Designer 10 before it was ready for prime time. Meanwhile Xara stalls in hopes that still more patches can resolve the issues and customers who complain can be made to seem like whiners. Well consumer rights legal protections exist to protect unsuspecting customers from such callous, if not flagrantly dishonest conduct. I wish I had not heard of Xara. As an attorney with considerable knowledge of consumer rights, I plan to volunteer my time helping to protect future victims from Xara. Let me assure you that I have no investments in any software companies, and no incentives to belittle Xara other than a sense of moral indignation like I would expect you to feel if and when you are ever robbed. I don't fly off the handle and criticize prematurely, but it is fortunately rare to come across such laziness, incompetence, and callousness like what Xara has knowingly and repeatedly displayed. Worse still, my money hasn't been refunded, even as the several dozen hours that I squandered learning Xara software's intricacies are forever down the drain. Please, Xara, keep your products to yourself or at least the search engine advertising within your socialist homeland where efficiency isn't expected of purchasers. Elsewhere we have to be efficient and are held accountable for lax procurement selectivity policies. I analogize your performance to driving a vehicle on public roadways while under the influence of alcohol.