internal program error 1143.k.st.es in Xara Web Designer 10 Premium

[webtailor]

Xara Web Designer 10 Premium bought yesterday!
today, after a long day working on it i had an "internal program error 1143.k.st.es", I can't save my work and the file saved in the folder disappears!
how can i solve the problem??
thank you!

[gwpriester]

Welcome to TalkGraphics

Try this. Close the program, then right click on the program icon and select Run as Administrator. You only need to do this once. It will either solve this issue or it won't. Please let us know one way or the other.

Also, did this happen right from the first or later in the process? Sometimes if you don't save your work often, your system resources get gobbled up and the program can become unstable.

[Rob-Xar]

If you can't find any of your files as well, it may be worth having a look in the File > Open Recent > Backups folder to see if there is a recent backup.

Please let us know the outcome.

Thanks
Rob

[Mandyav]

I've had this problem with ver 9 Prem and low memory. I had no problems setting up the site, adding photo's and now gone to update and keep getting errors. Tried login as administrator and get the same. If there is a fix for this that would be awesome or I'll have to use something else :-(

[Rob-Xar]

Hi,

Are you running V9 Premium on a 32 or 64 bit machine?

Can you try going to Utilities > Optimize all images > Optimize, then close and re-open Xara then try publishing, does that work?

Thanks
Rob

[webtailor]

I tried to delete all the "cloud gallery 2" and replace with "butterfly photo pop-up" but I did not export the file. so I deleted everything and I simply put the picture with a shadow but I was not exported anyway, I tried to optimize picture and I had the same result with the message "out of memory". The website is a small shop and I need to put the photos. how can I do??