I've been in touch with someone in tech support who tried to get the server issue resolved. I tried everything from uninstalling Webstyle without my firewall and virus protection running, updating without it running as well, to installing SOAP3andXML4b.msi. Webstyle updates until it reaches the thumbnails for gellook then it freezes.

Apparently there aren't many others with this problem or they aren't making tech support aware because the resolution I was offered was to simply reimburse the cost of the template package.

I was hoping they would get their programmers involved but it's not looking good... so, I'll have to settle for the refund and deal with the templates that came with Webstyle.

Oh well... what a waste of time and big disappointment!

Gennine