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  1. #11
    Join Date
    Dec 2013
    Posts
    24

    Default Re: access violation message

    I did install and I was able to update images folder, but now it creates extra folder “index_web_files” and there only 2 images from images folder. How to get rid of it and why it creates extra folder?

  2. #12
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: access violation message

    Xara creates that, no reason to get rid of it :-)
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  3. #13
    Join Date
    Dec 2013
    Posts
    24

    Default Re: access violation message

    It didn't. It only started create after I installed 32Bit. Why it creates this folder? It has only 2 images from "images folder"

  4. #14
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: access violation message

    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  5. #15
    Join Date
    Dec 2013
    Posts
    24

    Default Re: access violation message

    There 2 gif files. Are they external files?

  6. #16
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: access violation message

    I don't know :-) Are you using widgets? Is the site you are making a template or have you built it yourself from scratch using XaraWD?
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  7. #17
    Join Date
    Dec 2013
    Posts
    24

    Default Re: access violation message

    No, I didn't use widget and build from scratch

  8. #18
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: access violation message

    Best thing is to attach the .web file here so that people can perhaps get a better idea of what is going on. If you don't want to do that send it by e-mail to one of the moderators or to Xara support and open a support ticket :-)
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  9. #19
    Join Date
    Dec 2013
    Posts
    24

    Default Re: access violation message

    I did send to support my .web file. It seems they don’t know themselves what’s go on there. They asked me some extra questions and I didn’t hear anything from them again.

    Anyway thanks for help. I installed 32Bit and it seems like it works.

  10. #20
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: access violation message

    That's the main thing, sometimes we don't need to know the whys and wherefores
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

 

 

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