Constant crashes

[dv986]

Hi, I'm often having crashes and freezes in Designer pro x9. Compared to all the previous versions I have used, with this one it happens the most. The reasons are seemingly random, so I don't think there would be much use in explaining what I did prior to crashing, as every other time it reacts differently. It used to be when I could say that Xara was more stable than Photoshop that I used for years, but now it's absolutely not the case.

I love Xara and my company uses it for professional work (www.odindesign.com). Given that it (again) just crashed in the middle of one of my projects, I propose the following: I would like to have my computer monitored. If you have any kind of application that I can install to monitor what happens with Designer pro when I use it, I'm volunteering to use it. I need this program to be as reliable as possible, and I'm willing to do this asap.

Thanks!

[PhilM]

Please submit a ticket at support.xara.com.

Thanks, Phil

[dv986]

Just did! Sorry I sounded a bit harsh. Really love your software and I want to do what I can so it works perfectly!

[Michael]

I propose the following: I would like to have my computer monitored.

You're wish is already taken care of. It's called the "NSA" ....

[Albacore]

The only time that I get an occasional crash is when using imported brushes from older version of programme and the brushes have been used heavily is that the case?

[dv986]

You're wish is already taken care of. It's called the "NSA" ....

Haha, good point

[dv986]

The only time that I get an occasional crash is when using imported brushes from older version of programme and the brushes have been used heavily is that the case?

Nope.. I never used those, as I mostly deal with web design.