How do you remove the background from jpg?

**Bradley J** · 23 January 2014, 10:30 PM

When transferring a logo for export...how do you get just the logo with no background?

Customer request that I 'unlock the jpeg'.

**mwenz** · 23 January 2014, 11:01 PM

Is this a vector drawing you've made for the logo? In what application?

JPG does not support transparency. In an Xara product, export a 32-bit PNG instead. In the Export Options dialog, make sure it says True Color + Alpha.

Mike

**Bradley J** · 23 January 2014, 11:47 PM

Originally Posted by mwenz

Is this a vector drawing you've made for the logo? In what application?

JPG does not support transparency. In an Xara product, export a 32-bit PNG instead. In the Export Options dialog, make sure it says True Color + Alpha.

Mike

True Color + Alpha looked like it did what is needed...but when exported and viewed background had grey checkerboard. Customer just responded back...that it is still locked. Logo was created in Designer Pro 7. Is there a way to export it with no background?

**mwenz** · 24 January 2014, 12:57 AM

I have absolutely zero idea of what "locked" means.

Does your PNG export box look like the version on the left in the export dialog:

Click image for larger version.

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What is your customer using to view the image you are giving him?

**Bradley J** · 24 January 2014, 01:17 AM

Glad I am not the only one. Yes on the export box, True Color + Alpha made the difference. Just heard back and they got it to work! So THANK YOU VERY MUCH!

**gwpriester** · 24 January 2014, 01:27 AM

A JPEG with a locked background? I'm with you Mike.

I think this is a layers thing and the person complaining is not getting the image with layers (which of course is not going to happen with a JPEG as Mike points out).

Bradley J, if you export a PNG with True Color + Alpha , and select only the logo when you export, the result is a transparent background (the Alpha stands for Alpha channel).

It does not need to be unlocked from the background because the background is transparent.

If you are seeing a checkerboard background when you export, it is indicating the background is transparent.

In the attached, the preview on the left is True Color. You can see the page background color. The preview image on the right is True Color + Alpha. The dark gray shows there is no background. The image on the right has a transparent background and can be placed over any photo or background and only the logo will appear.