FTP Error while publishing

**gwpriester** · 02 December 2013, 01:28 AM

As I think I mentioned, this may be a Microsoft problem and Xara is releasing an fix in the next couple of days. In the mean time it is a major aggravation.

**coco** · 02 December 2013, 01:36 AM

I get the same error. I used my old Dreamweaver FTP program to up load the Xara website files to my server and it worked, so problem is with the Xara publisher.

**BOB WISE** · 02 December 2013, 02:55 AM

I had the same exact problem soon after I updated Internet Explorer to version 11. All attempts at uploading my site through Xara ended with an incomplete upload. After contacting my hosting company ( Purehost ), who could not help, I tried FileZilla on their recommendation and was able to upload my site perfectly.

This is just a note to let you guys know that I appreciate all the information and knowledge. And when I have a problem it is great to hear that we are not alone!
Thanks to all.

**zaphodeist** · 02 December 2013, 05:51 AM

Originally Posted by coco

...so problem is with the Xara publisher...

Well, not exactly, other companies' programs are having problems too and IE11 itself is misbehaving apparently. MS has changed some things with IE and that has caused compatibility problems. It doesn't matter if you actually use IE or not, it's on your computer and Xara uses one of the protocols to upload. But as Gary says, Xara are working on it

**Bountyman** · 02 December 2013, 12:12 PM

Thanks to everybody for the assistance.
I will use Filezilla for now until Xara comes to the rescue.

**gwpriester** · 02 December 2013, 02:53 PM

The patch is now available. Help > Check for Updates.

**Bountyman** · 02 December 2013, 03:29 PM

UPDATE!!
I was told by Xara suport that I'll need to upgrade to the latest version to get the patch, otherwise I'll have to use a third party FTP software to upload.

**gwpriester** · 02 December 2013, 05:18 PM

Well then, Filezilla is the cheapest alternative.

**Bountyman** · 02 December 2013, 05:40 PM

Damn straight!!

**Xlogic** · 03 December 2013, 03:30 PM

Originally Posted by gwpriester

Well then, Filezilla is the cheapest alternative.

Hi Gary - Clarification please regarding the update/patch. Does this mean XDP7 will no longer upload properly without a 3rd party ftp thereby "suggesting" one upgrade to 9 in order to receive patch/update?

Thank you -

UPDATE: Well my ticket got a quick response so I will paste it below for clarification fro XARA.

Unfortunately yes, the latest update is for version 9 and you need to have a unlocked version to receive updates. You will have to either upgrade to the latest version of Web Designer/Designer Pro or continue using the method you have mentioned, export locally and publish using a third party FTP software.

Kind Regards
Customer Support