Hi Frances,

I did use the setup button to install the plugin and tried running with administrator....didn't work but maybe I found out why....

Processor: Unknown MMX SSE SSE2 (6.3a.9)

This was in the error log so I've sent a ticket off to Xara.

It's funny, I couldn't run the magic eraser tool because my PC was too old, now I can't run a plugin because my computer is too new.....surely there must be a balance there somewhere.....doh!