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  1. #1
    Join Date
    Jun 2013
    Posts
    14

    Default Web Designer 9 Premium Preview Failure

    I just purchased 9 and have been playing with the demo website, but the preview button gives the error: Navigation to the webpage was canceled

    When I was using 8 (trial version), the preview worked fine. I uninstalled 8 before installing 9. Any ideas on how to fix this?

    Thanks.

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,516

    Default Re: Web Designer 9 Premium Preview Failure

    None beyond the old close WD, then right click on the program icon and select Run as Administrator.

    I have never seen that error message before.

  3. #3
    Join Date
    Jun 2013
    Posts
    14

    Default Re: Web Designer 9 Premium Preview Failure

    That didn't help. But since I'm set up as Admin for the entire computer, that didn't surprise me. Any other ideas?

  4. #4
    Join Date
    Jun 2013
    Posts
    14

    Default Re: Web Designer 9 Premium Preview Failure

    Did a full uninstall, including backups. Re-installed and I still have the same problem. Hope Xara gets back to me soon.

  5. #5

    Default Re: Web Designer 9 Premium Preview Failure

    Quote Originally Posted by TFitz View Post
    error: Navigation to the webpage was canceled

    When I was using 8 (trial version), the preview worked fine. I uninstalled 8 before installing 9. Any ideas on how to fix this?
    http://support.microsoft.com/kb/967941

  6. #6
    Join Date
    Jun 2013
    Posts
    14

    Default Re: Web Designer 9 Premium Preview Failure

    Thanks but it didn't help. I'm on Windows 7 which isn't included in that, but figured I'd give it a shot anyway in the hopes they never fixed said issue, but no go.

  7. #7
    Join Date
    Jun 2013
    Posts
    14

    Default Re: Web Designer 9 Premium Preview Failure

    Finally got the right fix from Xara support. My host files needed reset to default.

    In case is happens to anyone else, the Microsoft Fixit tool is here:

    http://support.microsoft.com/kb/972034

 

 

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