WD9 Premium Crashes Often

[tomsbs]

I have had multiple (maybe 10) major crashes with WD9 Premium in one week of low usage. A crash report is also generated. I had no problem with this in WD8 nor any other program on my computer, including a video editor.

When it happens, it is always when I save the project file by clicking on the blue disc file save icon. After the crash my project file is corrupted and unuseable. It is getting tiresome as I have lost a lot of work. Any advice would be greatly appreciated.

[steve.ledger]

A crash when saving a project could mean that the application is having some issue with writing to your HDD.
Can you try disabling any AV/Security software you have running, any backup software or any other software which might be preventing Xara from writing to file?

[tomsbs]

Thanks for the reply. Your comments are valid.

I have never had any issue with saving files with any other software I have used, over many years, including WD8. I have always paid attention to what is running in the background on my computer and uninstall any superfluous software. I have tried disabling any AV software I have. Nothing has helped so far.

I am convinced it is an issue with WD9. The project in question is 25 pages. I wonder if that may play a role in this. I have a smaller project that seems to be more stable so far. But I have worked with it less at this point in time as far as WD9. If it matters I am using the 64 bit version.

I haven't seen any other postings on this issue so I am alone at this point.

[steve.ledger]

I am convinced it is an issue with WD9. The project in question is 25 pages.

You could be right. It could be something unique to your file.
Why not install the 32bit version of WD9 as well and see how that goes exporting the same file.
(You may install both side-by-side using your same license.)

[tomsbs]

It's worth a shot. I hadn't thought of installing 32 & 64 side by side. I'll let you know.

[Artyboots]

I am using the 64 XWDP9. It crashes constantly, including when working on backgrounds and with the new google fonts. There was an update today which I m hoping reduces these. It's such a pity because it is a really great program with some great new features.