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  1. #1
    Join Date
    Apr 2010
    Location
    Kildare, Ireland
    Posts
    906

    Default Error when exporting JPG/PNG

    In Designer Pro X sometimes when I go to export a JPG or PNG a (windows like) error dialog popsup...

    An unkown error has occurred while accessing an unamed file
    then after clicking by this another designer pro dark grey dialog pops up...

    An error occurred (unknown) when opening the file:
    If I go back up to the export buttons on the toolbar after these errors or even go to the export option in the file menu they are all disabled and I can't export without restarting the program.

    Click image for larger version. 

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  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,486

    Default Re: Error when exporting JPG/PNG

    I get these sometimes when I have been creating a lot of high resolution PNG files. I suspect it might have to do with decreasing system resources that lead to program instability.

    When this happens, I do not try to save anything, I just press the red X and shut Xara down. Xara creates a backup file when you exit.

    After restarting Xara, things are usually back to normal.

 

 

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