Fonts not installing properly, and not sticking in Windows 7 64 bit

[cuno]

Hi everybody
Since today I have the same problem as Artyboots. A very, very unpleasent thing. I'm working with Xara since Version 1 and until now I had only few problems (beside the imperfect CMYK-support). Until today everything went fine with using fonts. I have a new Win7-64bit-PC since July 2012. Suddenly a lot of fonts (about 10%) started to make problems. They still show up in the Fonts Gallery but without preview. In the Font Menu there is white space where the font-name should be. If I open a file that contains text formated with one of these font, the text doesn't show up any more. I couldn't find any error message like "missing fonts" and until now I didn't found out why all this happens. Many of the fonts are Adobe fonts, but there also others (for instance DIN by FontShop and Museo by exlibris). Although I can't use them in Xara (Vers. 5 and Vers. 7 Pro), I can use all the fonts in other programs without any problems (for instance Word 2010, PhotoShop CS 5.5 etc.) . That's why I don't think it has something to do with the OS but with Xara (probably an imperfect support for Win 7 64-bit). After using Xara almost every day for more than 10 years , I'm not willing to to look for another and better graphic program. So please help me.
Many thanks for any advice you can give me
Cuno

[cuno]

The Problem is solved and Microsoft, not Xara is to blame.

The solution: Uninstall the Security Update Nr. KB2753842
More infos: http://www.talkgraphics.com/showthre...Products/page2

this saved my day
Cuno

[handrawn]

Hi there

there is a talkgraphics thread about the KB2753842 update here:
http://www.talkgraphics.com/showthre...-Xara-Products

the issue Ali [artytboots] had/has may be similar, but not the same, as it dates back to March - well before that update

it is wrong to blame Microsoft, or at the very least it is too simplistic a viewpoint to do so as things stand, as discussed in the other thread

EDIT - ok you have read that thread - as you linked to it in your second post - I missed that, sorry

[cspyker]

I am going to throw this experience out there as a possible solution. I am a computer technical support specialist that has been in web design for 10+ years and was baffled for about 30 min with this same type of issue. I had two different font that I wanted to install on my less than 1 month old Win 7 64bit system. I downloaded these free fonts from the web and tried to install. No matter the method Right-Click, open and install, drag and drop I could not get these fonts to install. It would look as though it was working and then nothing would show up in C:/Windows/Fonts/. I disabled AV software and was also an admin on the machine.

SOLUTION: My fonts I wanted to install were on a network drive ( in my cas it was a network accessable storage NAS) but I am sure this could apply to other network drives. When I dropped the font onto my desktop and THEN tried to install. IT WORKED. Thanks Microsoft. Ugh! I hope this helps someone.

[Huppy61]

I am going to throw this experience out there as a possible solution. I am a computer technical support specialist that has been in web design for 10+ years and was baffled for about 30 min with this same type of issue. I had two different font that I wanted to install on my less than 1 month old Win 7 64bit system. I downloaded these free fonts from the web and tried to install. No matter the method Right-Click, open and install, drag and drop I could not get these fonts to install. It would look as though it was working and then nothing would show up in C:/Windows/Fonts/. I disabled AV software and was also an admin on the machine.

SOLUTION: My fonts I wanted to install were on a network drive ( in my cas it was a network accessable storage NAS) but I am sure this could apply to other network drives. When I dropped the font onto my desktop and THEN tried to install. IT WORKED. Thanks Microsoft. Ugh! I hope this helps someone.

Youre a legend...I cant beleive after 4 hours the solution was that easy!!! Knock yourself out everyone...it works!!