Hi Melissa,

Try this:

Remove any code you've added to Web Properties | Website | Head.

Turn on rulers (Ctrl+L). On the vertical ruler, look to see where the 0 marker is. That is where the top of the window will be when the page is viewed in a browser. If it's not where you want, drag the cross icon from where the two rulers join to the place where you'd like the top of the browser window to be and let go. You'll see the 0 marker move. Now preview.

You need to do that for every page individually.

Phil