Jot Form

[Cloud]

I don't think we should be blaming jotform, which some people on many forums are doing, they are the ones suffering from this whole thing, I have created over 70 forms using jotform and have changed almost all of them to the new url, for us in the uk we are using the jotformeu.com domain so it is just a matter of adding 'eu' to the script so not a big thing. I do agree that not enough information has been provided by jotform leading to many speculations and conspiracy theories being put up on forums.

[jeb]

Here is the latest email I received from JotForm -

JotForm.com is Back Online
We’re happy to share a good news with you. The domain suspension at jotform.com has been lifted. If you have changed your forms to one of the alternative domains, you can keep them as they are. We will keep the new domains permanently.

I wish we could provide more details about what happened, but we are also in the dark. We have not been given any information by Godaddy or the Secret Service, other than our domain being suspended “as part of an ongoing law enforcement investigation”. You can read more details about it on Arstechnica, Wired, Forbes, CNET, Techdirt, and TheNextWeb.

In the next few days, we will work hard to restore your confidence in us. A suspension at the domain level is a very harsh punishment for a web service provider. However, we are not in a position to make excuses. You have trusted us and added JotForm forms into your web pages. It's our top priority to make sure that our service is reliable, and robust.

So, here are some of the permanent solutions we are working on right now.

1. Forms on Separate Domains

Depending on your risk profile, or the country you are in, we will assign a separate domain name to you. (i.e. jotform.us) Any new forms created will only work on that domain name. Our goal is to limit the impact of any possible domain suspensions in the future.

Note that, this will not apply to any existing forms. Your existing forms will work with all domains. This will only apply to the new forms you create.

2. Moved Domains from Godaddy to NameCheap and Hover

Namecheap has been very publicly against SOPA and internet censorship. Hover’s General Manager has personally contacted us and offered his support during our difficult time. I have always been an admirer of the simplicity and beauty of Hover’s user interface. So, we have moved our domains to these registrars.

3. Launched JotFormStatus.com

We have just launched a new independently hosted site to post about our service status updates. You can also contact us from Twitter or Facebook.

4. Use Your Own Domains on Your Forms

It is now possible to use your own domain names on your forms. You can read more details about it here. We have just launched a simple version of this feature, and we are planning to improve it in the next few days.

5. DMCA Safe Harbor

We are considering applying for DMCA Safe Harbor. Although, the requirement of no active monitoring of user activity would not work for us, since we have to actively stop the phishers. Anything less would be irresponsible.

6. Increase Our Efforts to Stop Phishing

Our existing Bayesian phishing filter has been pretty successful at stopping phishing. We are currently discussing what additional steps we can take to stop phishing forms on JotForm. We have scheduled a hackaton next week to try out new ideas.


We’d like to thank everyone who has been patient with us. We believe that without the support provided in the social news sites such as Hacker News, Reddit, and Slashdot, plus the journalists who covered the story, the suspension might have continued.

Sincerely,
JotForm Team

[Cloud]

jotform.com still down when I just checked it, here in the UK

[gsthunder]

I don't think we should be blaming jotform, which some people on many forums are doing, they are the ones suffering from this whole thing, I have created over 70 forms using jotform and have changed almost all of them to the new url, for us in the uk we are using the jotformeu.com domain so it is just a matter of adding 'eu' to the script so not a big thing. I do agree that not enough information has been provided by jotform leading to many speculations and conspiracy theories being put up on forums.

Who is blammig JotForm? I haven't seen that from anyone here. Just frustration at what happened causing us to have to edit sites to get a working form. I certainly don't blame them.

[Jimmy399]

This situation just emphasizes why Xara needs to develop and include a native form builder in Web Designer - one that creates processing scripts that you load onto you OWN server - and not rely upon third-party services.