I received this from one of the Xara experts:
This has come up a few times recently and appears to be related to the hosts server configuration for incoming FTP connections.
Normally Xara will fall back to one or the other protocol, but some servers seem to reject this.
He can try setting his transfer mode to 'ACTIVE'. Best to use Bills XaReg for this.
The expert is referring to XaReg, a free utility available for download in the Xara Xone Shareware page.
Install the utility, select your product on the left. Click the FTP button, and select Active from the drop down list.
NOTE: This assumes you are publishing your site from Web Designer or Designer.
Please let us know if this solves the problem.
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