Corel Draw X3 install problem

**DWSCOMPUTER** · 02 January 2011, 12:23 AM

I had someone work on my computer, and when they finished, I tried to open Corel and I got this message: Unable to create a DOM document.
Class not registered
Verify that MSXML4 is installed.
I tried to uninstall it and reinstall it, but I get the same message. Can someone help me with this problem?

**handrawn** · 02 January 2011, 11:02 AM

Hi

have you checked MSXML4 is still installed?

you don't say what operating system you are using - but if you are on XP/vista you can download MSXML4 here:

http://www.microsoft.com/downloads/e...ang=en&pf=true

alternatively you may be able to install it manually from from windows update

**DWSCOMPUTER** · 03 January 2011, 01:38 AM

I don't know how to check to see if MSXML4 is still installed.

**DWSCOMPUTER** · 03 January 2011, 01:49 AM

I'm running Vista, and I'm not sure how to check to make sure its installed

**James Allen** · 03 January 2011, 02:42 AM

Hi DWSCOMPUTER,

I’m only guessing because I have Corel 11. If I was looking for program files I would go here:

C: >program files (x86) > Corel > Corel Graphics 11 > Programs

Yours might not have the (x86), and it may be in a different directory, like the Windows program files.

**coza** · 03 January 2011, 08:36 AM

DWSCOMPUTER,

The files are definitely missing if you get that message, I found them lurking in the windows system files, I use XP Pro SP3. I deleted them to the recycle bin, and when I tried to open corel got the same message as you did. Try handrawns advice, follow his link and download the "msxml.msi" package and run an install, I tested it, it should work for you, the only other thing I would be bothered about if I were you, is what other system files could be missing.

Take Care - George

**handrawn** · 03 January 2011, 10:55 AM

Hi

on my XP system the installation of MSXML4 is listed in 'control panel > add or remove programs' - but on vista maybe they are installed as default

anyway, as George says, all you need do is download and install - it should not harm the system if they are already installed - you can always run windows update afterwards to check that latest version is installed

good point too about other system files.. here is a link for checking on vista/win7:

http://support.microsoft.com/kb/929833