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  1. #1

    Default Template Download crashes my machine?

    I have purchased the Designer Pro upgrade, and registered the purchase to the Trial version. I followed the instructions, clicked Download Templates, and waited for the download.

    It is a long download, but I have a fast connection at home, and it said about an hour, however, 2/3 of the way through the download, my machine crashed and rebooted.

    I have tried this several times, and in 3 different locations using 3 different ISP's. The download speeds vary, but in every case, my Dell Vostro 1500 laptop simply reboots. On one occasion it locked up, and I had to do a hard reboot (which I do NOT like to do).

    I know I can wait for the CD for the templates, but I am concerned as to what in the download could cause my machine to reboot. I have downloaded
    things before, during and after these instances, without a problem.

    Any ideas?
    Just call me Grandpa Geek!
    Written in Comic Sans just for those fools protesting it should be banned.....LOL!

  2. #2
    Join Date
    Nov 2000
    Location
    Red Boiling Springs TN USA
    Posts
    19,208

    Default Re: Template Download crashes my machine?

    I cannot think of anything within the download that would crash your laptop.

    The file is very large, over 300MB if I recall correctly.

    How much free space is on your laptop hard drive?

    EDIT: The Designer Pro Content file is 382MB.
    Soquili
    a.k.a. Bill Taylor
    Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
    My TG Album
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  3. #3
    Join Date
    Dec 2000
    Location
    Hautes Pyrénées, France
    Posts
    5,083

    Default Re: Template Download crashes my machine?

    I downloaded twice. The first time it said complete but clearly wasn't and generated an error. However, it didn't crash the machine, just generated an error. Win Vista 64
    If someone tried to make me dig my own grave I would say No.
    They're going to kill me anyway and I'd love to die the way I lived:
    Avoiding Manual Labour.

 

 

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