XaraXtreme Pro 5.1.2 Update error

**Fred C** · 04 December 2009, 02:43 PM

Opening the program today I got a message re: 5.1.2 update available for XtremePro 5 CD. I clicked OK and got this error "Failed to contact xara.com or failed to read update information" with the option box "Continue". Clicking 'continue' proceeded to download and install to update with no problem. I'm running XP Pro w/ all updates and firewall is set to allow Xtreme inbound and outbound access. Has anybody else seen this message?

Cheers,

**Soquili** · 04 December 2009, 02:45 PM

Hi Fred,

I got that message on one of my systems (Windows 7) when updating but after clicking the Continue button everything updated correctly.

**StevenWWinters** · 04 December 2009, 03:03 PM

Also got that error.

Surprised there was no announcement here. Or did I miss it?

Anyway, here's the details:

http://support.xara.com/index.php?_m...wnews&newsid=4

**Fred C** · 04 December 2009, 03:42 PM

Thanks Bill and Steven,

Also surprised there was no announcement here on the NG.

I didn't find anything about it on the knowledge base or here so I submitted a ticket to Xara, mostly for feedback so they knew about it.

It's workin' so no problem.

**PixelDust** · 04 December 2009, 10:49 PM

Steven, thanks for the info - I'm downloading it now. Seems you have to get this update from within Xtreme rather than directly from the web site.

I wonder if the error message on beveled groups is fixed yet? I didn't see it mentioned on the page you linked...

EDIT: Well, it seems to have fixed the bevel bug! Whoo-hoo!!

**angelize** · 05 December 2009, 12:09 AM

I'm happy they fixed the beveled groups bug, but I'm disappointed that they haven't fixed the drag n drop live effects bug

**David O'Neil** · 05 December 2009, 04:16 AM

Is this one fixed? (The way to recreate the bug is given on post 16.)

**JonH27** · 05 December 2009, 01:52 PM

Hi Fred.. and anyone else who might be put off updating by the apparent glitch...
Xara updated itself just fine here with no error message

- XP Home SP2 / Norton Internet Security 2009 firewall and AV.

Jon

**glenngosack** · 05 December 2009, 02:54 PM

same here - thru xx5 and windows 7 64 ultimate - upgrade with no problems

**padito** · 05 December 2009, 03:19 PM

Am running ExtremePro 5.1.0.9131DL - I didn't get any update message and I can't find an program update provision in the Help section. Can someone enlighten me as to where it is situated?