White lines on print?

**southwestg** · 10 September 2009, 10:38 PM

I keep getting white lines on the files that I print from XARA. I know that it's coming from the shadow on text because when I remove the shadow on the text, the problem goes away. I have to change my text and shadow to shapes in order to print my jobs and it is quite annoying!

I contacted Xara and they didn't have an answer and said they would research it. That was over a month ago. I work off 2 computers and have the same problem, only on text? Not everytime, but consistent.

**steve.ledger** · 10 September 2009, 11:11 PM

Welcome to TG Forums,

Please attach the file (or an example) which shows this behavior when printed.

PS: I've moved this thread to the Xtreme forum

**Albacore** · 11 September 2009, 09:11 AM

It happens on quite a few programmes not only Xara when you have a raster effect on the top layer. Try using a layered approach and if you can have the raster image to the back, you then can make a bit mapped copy of it if the effect is further forward. It sometimes happens in InDesign and Serif's PP using transparencies and in the export the area gets rasterized or even before hand in ID as it shows you the problem areas. That why when you take a doc. that has a lot of transparency printers whistle and say, "well I don't know if we can do it, we're really busy", and it is only in the last two years that most of them can do it well.

**southwestg** · 11 September 2009, 05:23 PM

Attached is an example of a file that shows the problem. It is driving me crazy because it doesn't happen every time?! But it is present when sent from 3 different computers and both Pro5 and Xtreme4. I can't keep changing text to objects because it is an incontinence with the amount of work we do. This must be happening to others?

**Sadler** · 11 September 2009, 07:49 PM

He has a wife you know...incontinentia...

My profuse apologies - I couldn't resist.

You could try exporting to PDF (or even bitmap) and print from there. Something perhaps semi-constructive.

**steve.ledger** · 11 September 2009, 08:56 PM

Yes I have come across this before.
First you appear to have used synthesized bold/italic variant fonts, I would correct this.
I would also change your page units to mm rather than inches, set grid major and subdivision. The turn on grid snapping and make sure your objects are sized and position at whole numbers. No decimal points.
Then printing should be fine.

**Egg Bramhill** · 11 September 2009, 09:12 PM

southwestg, when you state you're getting these white lines, how are you printing them? I can't reproduce the problem you're experiencing ( thankfully ;-} ) Are you getting this problem on a desktop printer or in a pdf file? If it's a pdf file perhaps you could also attach this.

**southwestg** · 11 September 2009, 09:13 PM

Not sure what you meant in your first couple lines?

I know how to get rid of the lines; I convert the text to an editable shape, the problemn doesn't happen on shapes. But the problem doesn't happen on all text as shown in the file I uploaded in my original post, so it is confusing.

On converting the file; converting anything from the vector drawing diminishes quality and is, like converting all text into shapes, annoying and a step that should not have to be taken.

One might think I am making a big deal out of a simple tweak now and then to text. But when considering I run a fairly large media center and have a huge work load, small problems add up and defeat the purpose of having XARA.

Anyone have the same issue?

**southwestg** · 11 September 2009, 09:15 PM

Sending it straight from Xara to a production printer and on paper is where the problem shows.

Originally Posted by Egg Bramhill

southwestg, when you state you're getting these white lines, how are you printing them? I can't reproduce the problem you're experiencing ( thankfully ;-} ) Are you getting this problem on a desktop printer or in a pdf file? If it's a pdf file perhaps you could also attach this.

**southwestg** · 11 September 2009, 09:21 PM

I must appologize, my first response was to Sadler, so as not to create confusion.

I apprecate your feedback and Egg's as well!!

I will play with the info then report back.

Originally Posted by sledger

Yes I have come across this before.
First you appear to have used synthesized bold/italic variant fonts, I would correct this.
I would also change your page units to mm rather than inches, set grid major and subdivision. The turn on grid snapping and make sure your objects are sized and position at whole numbers. No decimal points.
Then printing should be fine.