Please read these threads

http://www.talkgraphics.com/showthread.php?t=37631
http://www.talkgraphics.com/showthread.php?t=38946

Download XaReg and Debug View.

XAREG ► http://www.xaraxone.com/html/shareware.html

DEBUG VIEW ► http://technet.microsoft.com/en-us/s.../bb896647.aspx

Create a new thread in the Talk Web>>Web Designer / Xtreme forum and post your results from Debug View.