Yep. First thing I did was double-check. I didn't see a ship date, but the purchase date was right there.
Member
Re: Trouble purchasing
Yep. First thing I did was double-check. I didn't see a ship date, but the purchase date was right there.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
Member
Re: Trouble purchasing
Here's the info under my log in ID:
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
Moderator Posthumous
Re: Trouble purchasing
I'm afraid there is nothing more I can do but recommend waiting for Xara Support to assist you.
Soquili
a.k.a. Bill Taylor
Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
My TG Album
Last XaReg update
Member
Re: Trouble purchasing
Yeah, I figured. In response to their e-mail I sent them the entire text of the activation receipt they sent me. Hopefully it'll make it clear this isn't just some bonehead thing on my part.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
Member
Re: Trouble purchasing
Maybe I stumped them. Over 24 hours and not a single follow-up since I responded to their first salvo.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
Member
Re: Trouble purchasing
It's all fixed, yay!
For the record, in case anyone else has been having problems, there was a difficulty in their new shop software with respect to people who only had the e-version of Xtreme registered. Xara's tireless support staff have been working the issue, and as of this morning all seemed to be in order.
Fire up those credit cards (if you haven't, already)!
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
Moderator Posthumous
Re: Trouble purchasing
Thanks for updating us on the outcome Spinny. I'm glad it has been resolved.
Soquili
a.k.a. Bill Taylor
Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
My TG Album
Last XaReg update
Member
Re: Trouble purchasing
Me too. Just finished downloading that massive templates file, gonna get in some play time today (took a mental health day off from my day job).
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
Moderator Posthumous
Re: Trouble purchasing
If my "day job" (I work nights) gave me a mental health day off it would probably be for a few years.
Soquili
a.k.a. Bill Taylor
Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
My TG Album
Last XaReg update
Member
Re: Trouble purchasing
LOL! I heard that! If this one didn't pay so well I'd be out the door in a blink. I've got a long way to go business-wise before I can ditch that income stream, alas.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa
Visit Spinland Studios: http://www.spinlandstudios.com
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