Xara 3D APP CRASH

[JeremyMedlock]

Is there a patch to stop this? I'm running Vista, and every time i save the menu i create, the APP Crashes and it don't save. The program is a legitimate copy. It's not pirated. I ordered it almost a year ago from Xara.com. I'm gettin very ticked.

[Soquili]

Hi Jeremy,

When you installed Menu Maker on your Vista system did you run the installer as Administrator?

Vista's security is very different than any previous version of Windows. Even though you are an Administrator on your computer you must specify run as administrator when installing some applications. If you do not the User Account Control (UAC) will prevent some or all required updates to the registry that a program needs to function correctly.

Personally I disable the UAC on all my Vista computers. It is the source of most if not all complaints about Vista.

[JeremyMedlock]

Yes i did install it as administrator. .and i did have UAC disabled when i installed it. But it's still doing it.

[Soquili]

Could you zip the project folder for the menu that is causing the crash and attach it to a post on the forum?

I do not recall anyone reporting this problem before. It would help to determine the cause of the crash if I could examine your project.

[JeremyMedlock]

Could you zip the project folder for the menu that is causing the crash and attach it to a post on the forum?

I do not recall anyone reporting this problem before. It would help to determine the cause of the crash if I could examine your project.

You mean the folder than i'm "saving" to? and i could try if i knew how to zip it.

[Soquili]

If you are using Windows XP or Vista you can use Windows Explorer to zip the folder. Find the folder in the left pane (tree view) of Windows Explorer. Right click the folder and select Send To > Compressed (zipped) folder.

This will create a zipped copy of the project folder.