PSP X2 unable to save png properly

[flyinion]

Hi I'm really hoping someone can help me with this. I don't know if this is due to using the trial version of PSP X2 or I'm just missing something. Anyway here is the issue. I'm trying to modify a "blank" logo banner png to add my site's text/etc. for a logo from a website template that uses png's to do a dropshadow effect. This is the demo site for what the template should look like http://blackbear15.joomlabear.com/

This is what happens when I modify the logo png at the top (which is blank in the actual template)

http://www.flyinionfilms.com/badhead.jpg

The guy that created it says he does not use transparency due to issues it causes with IE (he does have some png fix script in for IE 5.5/6 in the template CSS/HTML). He said it is just using a drop shadow effect and all I should have to do is put my logo stuff on top and to save using 24 bit with no transparency. I've tried saving every which way I can see in the png exporting options in PSP X2 though and get the same result every time. Then in one last desperate attempt I installed GIMP and literally just loaded up the background graphic png, a transparent background .psd I'd saved from PSP with my logo and placed that on top of the background, merge layers, save and it worked fine without tweaking any png options anywhere. I'd really rather use PSP though (can't afford something like Photoshop) I just need to figure out if this is something PSP can't do though. Hoping someone out there can help me figure this out.

[jyoung]

Are you using the "Save As" or "Export". Using the "Export" will allow you to choose the PNG Optimizer where you can control the type of png you want.

[flyinion]

Yes I'm using the Export with PNG Optimizer. I've tried every combination of options I can think of in there that would make sense and it always comes out the same way. Even stranger is that the problem only happens that badly when I look at the site in IE7. If I use Firefox it looks pretty much perfect but it does seem like you can barely see that the shadow effect is off slightly. So that is confusing me even more. I've been trying to figure this out for about 4 days now

[jyoung]

Without seeing the psd file, kind of hard to try it out. But just to make sure of what you are addressing, is it the dark black border on the side of your header?

I looked at the demo site you listed in firefox and pulled in the original png header by itself and when I looked at it in psp it had that dark black on the side just like yours. I don't use joomla stuff as they sometimes have hard html and css code to work with. To be honest, I don't think the problem is with psp, but if you could attach the psd for the header, some of us could play around with it to hopefully be able to help out.

Oh and by the way, welcome to talkgraphics.

[flyinion]

Yeah I don't know exactly how that graphic interacts with the HTML/CSS in the template to get the effect because yeah I can't see any difference between the blank .png and the one I've added my logo to but something is different and causing it not to fade in IE7. I'll attach the blank file from the template itself for you to play with though you'll either have to be running a Joomla site with that template to test or upload it here and I can test it to see if you guys figure something out that works. All I was doing was opening the .png and adding text to it then doing the export. Of course I'm exporting it as head.png as well to match the original file name that is in the template.

[jyoung]

I also downloaded the template from Joomla, but I don't have PHP installed on my computer so I can't test anything. So I am really just guessing on trying to help. Does Joomla have a forum that might provide help on this specific template? Or maybe need to talk with the creator of the template again. I don't know of any reason why PSP would be causing this.

Sorry I can't be more helpful.