c++ visual runtime error

[handrawn]

yo - does look like it might need a patch?

[Soquili]

Trying different compatibility modes I finally got a debug dialog from the Win98/Me mode.

The attachments show the information available from Visual Studio 2005:

[tuller]

May I ask what all that means?
I've not heard back from MM. I do read in several places where their CS is pretty much on the shady side but they may be trying to figure out the problem also.

tuller

[Soquili]

Tuller,

I don't know what it all means but it is information that may help Xara Ltd isolate the problem and determine a fix.

Currently all the Xara staff are very busy working on the new release of Xara Xtreme, so I would not hold my breath for a fix anytime soon.

[tuller]

Thanks for your reply. I've been using Jeremy's fix and it's working but it sure is wearing me out plugging and unplugging and then plugging in again.
CS is one the most important parts of a business. We've been in business 62 years and CS has been a major priority all those years.
If we were in the build on a $100,000.00 project and a customer called with a $.25 problem I would get someone to get her problem solved as soon as possible. I don't won't any unhappy customers.
I was talking to a friend today that's having the same problem we are. She told me she was getting ready to buy more xara products but forget it now she was going with the other company. I feel the same way and this is my last xara product because of their CS.
You're good...I wish I had 1% of your computer knowledge stored away in my weak ole brain.
I read the screen shots you put up and it looks like my adopted daughter from Russia sounds like when she's unhappy about something and is speaking in her native language.
I'm learning a lot of "stuffs" by just reading in this forum...glad I found it.
She's enjoying it also.

tuller

[handrawn]

don't use MM so I'm not sure if this will help - re Jeremy's fix - does it work if you block MM from internet access in firewall rather than disabling the internet connection?

[kalessin1951]

Hello
I am also the same problem, and i dont know what to do. I ha ve writed to xara, but have no answer for now. I do not know for you, but me i cannot use the program at all. Because it close when I click ok.
If you have an answer i would like to know

kalessin1951

[JeremyMedlock]

What you do is close out Xara Menu Maker. Then disconnect the internet. Wait til it disconnects completely. Then start the program again. It should work. Right now, thats the only way it's gonna work.

Hello
I am also the same problem, and i dont know what to do. I ha ve writed to xara, but have no answer for now. I do not know for you, but me i cannot use the program at all. Because it close when I click ok.
If you have an answer i would like to know

kalessin1951

[kalessin1951]

Hello
Thanks jeremy, it does work with the internet of, I have avg pro as firewall and I dont have to disconnect the web, I just block xara and it works very good, and I still can navigate.

Thanks again to you and have a good day

kalessin1951

[handrawn]

right