XX1 bug reports

[Klaus Nordby]

Maybe I'm out of the loop, but it there an "official" way to submit XX1 bug reports? support@xara.com or bugs@xara.com?

Anyway: on both my machines, running W2K and XP, I have these XX1 problems:

A. I now often lose the ability to see an object in wireframe when it has no outline. So I must *give* these objects an unwanted outline to work with them in wireframe! Very annoying.

B. Paste-in-place with Ctrl-Shift V often does not work, so I must use duplicate with no offset instead.

Xara, please look at these things.

[Klaus Nordby]

Maybe I'm out of the loop, but it there an "official" way to submit XX1 bug reports? support@xara.com or bugs@xara.com?

Anyway: on both my machines, running W2K and XP, I have these XX1 problems:

A. I now often lose the ability to see an object in wireframe when it has no outline. So I must *give* these objects an unwanted outline to work with them in wireframe! Very annoying.

B. Paste-in-place with Ctrl-Shift V often does not work, so I must use duplicate with no offset instead.

Xara, please look at these things.

[Klaus Nordby]

Another bug: I installed the latest 1.1.c update on my W2K box yesterday, it worked fine and updated in jiffy. But on my XP laptop (running SP2), the update-installer app claims it cannot find my XX1 installation, and it exits without letting me direct it to any folder. The previous 1.1a and 1.1b updates worked fine - but that was before I had gone SP2. All else seems to work great with the SP2, though, so I have no particular reason to suspect SP2.

[Mike S]

i installed the update yesterday on my laptop running xp with sp1 and sp2 with no problems. maybe try downloading the update again on a fresh reboot and then try installing update. i had that problem with other software updates and seemed to work just fine.

hope that helps

[Klaus Nordby]

Mike, since the same file worked on my W2K but not on the XP, the file cannot be at fault. I'll now reinstall 1.1CD and reapply the 1.1a update - and see if my no-wireframe and paste-in-place problems disappear. Those are bad, bad bugs!

[Klaus Nordby]

From the Xara Support page:
"To contact Xara directly, just click the Contact Support link on the Knowledge Base pages."

HAH HAH. Funny joke. Where is this fabled link???

[Mike S]

http://www.talkgraphics.com/images/smilies/biggrin.gif

[Christine Farrelly]

Klaus,

The contact button is on the grey bar at the bottom of the knowledgebase screen - it is actually labelled contact us rather than contact support.

In fact the contact us at the bottom of the TG screen goes to the same place.

Christine

[alexbozhenov]

Guys,

You should agreed that XX1 is still very unripe product. So I am running on good "old" XX http://www.talkgraphics.com/images/smilies/smile.gif
Stability and bugs-free are the most important to me.

I don't want to hurt any feelings of Xara team, but their last version just uncompleted.

[Klaus Nordby]

Right, so the contact support link is not called what they say. Smart.

I have now honed in on the source of the no-wireframe bug: those objects had a stroke/pressure profile other than Constant - the normal, straight line. It turns out that whenever any other stroke/pressure profile is applied - the wireframe totally disappears. A nasty bug to fix ASAP, for sure!!!

alexander, yes, it seems you are right - XX1 still needs tweaking.