Hi,

I've been doing labelmaking for about 2 years. The fault more than likely lies in the labelmaking program. There is a transparency control on the labelmaker that I use sometimes. If your selected image is surrounded by a solid black background, you could increase the intensity to make your background "disappear", leaving you image "floating" (your image in a transparent background) making your images look as if they were saved as .gif files.

This program I've used will not open .gif files. If you have saved your images in Photoshop as .gif files, then, I'm sure that's the problem.

I'm looking for a professional CD Jewel Case/ Label making application, myself.

Hope this could help you a little, at least.

RJ