Bev

You've got a bit of a problem if Corel & Xara won't play ball. Is there any possibility of digging out a bank or credit card statement to prove your point? Is it just support you want from them or a new version?

The error message "unable to find any qualifying products" doesn't seem like something Xara would say if it didn't recognise a file - more like what the upgrade might say. If 1.1 is working correctly, I'd expect it to say something like "Non-essential data has been found that is not recognised...", as version 2 says when it encounters X files. Can you create, save and re-load new v1.1 files?

If the worst comes to the worst, you should at least be able to upgrade to X at a discount.

Regards - Sean