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  1. Re: Not seeing altrnative browsers in Web Desiger 18

    That's an extremely overcomplicated way to copy the URL. You can press F6, then CTLR + C

    Or alternatively, click in the url which will highlight it, then drag it into your other browsers top bar...
  2. Re: Not seeing altrnative browsers in Web Desiger 18

    The internal preview used Internet Explorer to display the page (basically IE wrapped in a Xara skin). IE has been discontinued (by Microsoft) and the results/preview did not reflect how the website...
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    Re: Patch - But not for me.

    Hi Ernie,

    It sounds like possibly a corrupt install. Can you try uninstalling DP+, and making sure there's nothing in the install folder after uninstalling (default location C:\Program...
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    Re: Patch - But not for me.

    Have you changed or edited the FileFormats.xml file by any chance?
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    Re: Patch - But not for me.

    Perfect thanks let me check up on the developers with this one
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    Re: Patch - But not for me.

    Very strange, can you go to Help > About and let me know the version number it says there?

    Thanks
    Rob
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    Re: Patch - But not for me.

    Hi Ernie,

    Is this when going to File > Export WebP or when going to File > Export and selecting the webp option? This error basically means that the filter type is not set within the export...
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    Xara Designer Pro+ Patch 21.1.1.62011

    Date: 29th April 2021

    Version Number: 21.1.1.62011

    Release notes: http://releasenotes.xara.hosting/designer-pro-plus/

    We've Just released an patch for Designer Pro+. The program should let...
  9. Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    Hi,

    When you say some of your custom templates, does that mean that some did not have it turned on? (i.e. it doesn't affect all your templates)? Do you have a copy of a template from before the...
  10. Re: Slider Controls have gained Stretch Properties

    Thanks, we have logged this with our developers
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    Re: New WebP Support

    Hi Dan,

    Can you send me your WEB/XAR file and let me know where these images are so we can take a look at what is happening? https://www.xara.com/contact-us/

    Thanks
    Rob
  12. Thread: WebP Coverage

    by Rob-Xar
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    Re: WebP Coverage

    "Does Xara Cloud+ deliver the same functionality?" - Not currently but likely in the future

    "For design files created before this version, is the Website > Other > Include WebP images setting...
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    Re: Text looks thinner in PDF after export

    Hi there,

    Can you send me the XAR file and PDF that you are seeing this issue with through our support to take a look?

    https://www.xara.com/contact-us/

    Thanks
    Rob
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    Re: New WebP Support

    Hi Acorn,

    IE is no longer supported, nor is it supported by Microsoft, it was dropped last year. We can log this but I don't think it would get any priority. I would suggest using a modern browser...
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    Re: New WebP Support - FAIL

    Can you send me your file or image that is not exporting to WebP?
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    Re: New WebP Support

    Hi Acorn.

    There is code that runs to detect whether the browser supports webp, and adjusts the image paths appropriately.

    For example, here on a Mac - Safari: http://robert1.xara.hosting/webp...
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    Xara Designer Pro+ Update 21.0.0.61527

    Date: 22nd April 2021

    Version Number: 21.1.0.61938

    Release notes: http://releasenotes.xara.hosting/designer-pro-plus/

    KB Article: https://help.xara.com/article/586-version-21-1-update
    ...
  18. Re: version 18 is too slow compared to version 17, not usable for me

    Hi there,

    Apologies, this has been fixed and is awaiting deployment to the V18 versions when the next update is due. I believe this has been deployed already to DP+ in the scheduled release cycle,...
  19. Product Update - Cloud - R93 - 14th April 2021

    Release notes: http://docs.xara.com/en/articles/5143812-product-update-14th-april-2021

    Word Download
    Not only can you open your Word documents in Xara Cloud, but now you can also download as...
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    Xara Designer Pro+ Update 21.0.1.61743

    Hi Everyone,

    We've just released an minor patch for Designer Pro+. The program should let you know on startup that an update is available, or go to Help > Check for Updates

    Bug Fixes &...
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    Re: Pro+ - Registered Smartshapes

    Hi Acorn,

    Apologies, yes that was accidentally included in the Pro+ release. we'll remove it in a patch shortly. It's a menu used in internal builds to load SmartShapes that are in development for...
  22. Product Update - Cloud - R92 - 24th March 2021

    Google Font update
    Added 40+ new fonts.
    Bahianita, Barriecito, Be Vietnam, Beth Ellen, Big Shoulders Display, Big Shoulders, Text, Blinker, Chilanka, Crimson Pro, DM Sans, DM Serif Display, DM...
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    Re: DP+ High DPI - three things missed off

    Thanks Jonopen, I'll forward it onto our developers to investigate.

    What monitor / resolution are you using and what is your DPI set to in windows?

    Thanks
    Rob
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    Re: Xara Plus news web page needs updating

    Sorry that's my fault, it's been moved to https://help.xara.com/. We're in the process of removing help-cloud-plus.xara.com and unifying all help material into one place and system so apologies if...
  25. Product Update - Cloud - R91 - 8th March 2021

    Release Notes: http://docs.xara.com/en/articles/5007522-product-update-8th-march-2021

    Asset and Brand Improvements
    When adding a logo to your brand in the Brand Editor, your logo will now also be...
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