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  1. Replies
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    Re: Missing Xara Slideshow widget

    Hi Roly, the slideshow widget has been removed temporarily, it will be back next month. In the meantime any existing ones will still work and can be edited, and it's fine to copy and edit the...
  2. Re: XARA-GOES-CLOUD-AND-SECURES-GLOBAL-DISTRIBUTION-OF-ITS-DESKTOP-PRODUCTS-WITH-PART

    Hi All

    Hopefully the FAQs at the bottom of the announcement (http://www.xara.com/press/2017-10-23/) provide some extra clarity! This effects sales, marketing and support of the English language...
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    Re: Xara Designer Pro 14 - fact or fiction?

    I think the email is probably legitimate because Magix has recently released a new version of Designer Pro, and it is indeed 10 years since they started selling it. But the 14 label is perhaps a...
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    Re: now what do I do!!!!!!!!

    Sure, no problem.
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    Re: now what do I do!!!!!!!!

    Bob & Boy, it looks like you both bought new copies of Pro instead of renewals. Fortunately you were both charged upgrade price, which is the same as renewal price, so this was easy to fix - we've...
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    Re: Expiration of Designer Pro

    @ Tony, I can't see a flaw with that suggestion, as I recall way back in the very first thread on the Update Service I made a similar suggestion. Wait a year, and then buy the upgrade/ renewal if you...
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    Re: Expiration of Designer Pro

    Bob, calm, calm. My point about support was in response to the comment from hseiken about the 'always updating' model sometimes taking a toll on support and testing, at the customer's expense. In...
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    Re: Expiration of Designer Pro

    I have a bad feeling we are all repeating the same things again and again, and worse still I'm about to do the same! But for the benefit of those who haven't seen the previous discussions, can I...
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    Re: Expiration of Designer Pro

    oops, I didn't mean to kick off another feature wish list debate! But what you say about Pro features missing from PGD is interesting, *maybe* there is something we can do there.

    You won't...
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    Re: Expiration of Designer Pro

    csehz - I think it's the first time I've been told we're not sending enough emails, that's a red rag to a bull :-) Nb we do still send the Outsider every month, you can find back issues here...
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    Re: Expiration of Designer Pro

    browj2 and csehz, thanks for raising the error 500 shop issue, big apologies for that - the shop devs are working to resolve it asap. You're right, the purchase actually goes thru Ok and the Update...
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    Re: my software is due to expire soon

    Acorn you're only seeing the pop-up notice and landing page because you have a pre-release version of Designer Pro X365, the first 'real' expiry doesn't happen until 4th July, the first expiry...
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    Re: Xara Designer Pro X365 update (March 2017)

    Still investigating, but as a workaround you can download the full installer and over-install (no need to uninstall) @ http://www.xara.com/designer-pro/download/
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    Re: Xara Designer Pro X365 update (March 2017)

    oh, that's not a good start! We're investigating.
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    Re: Xara Designer Pro X365 update (March 2017)

    Yes, we noticed it was top of the TalkGraphics poll last year. Also the full width slider has been a popular request in the recent Web Designer survey (the surveys end on Monday by the way, if...
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    Xara Designer Pro X365 update (March 2017)

    We’ve released a new version of Designer Pro X365 under our Update Service. Additions include:

    • Open Type ligature support
    • A new type of photo filter called Overlays, which can be applied on...
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    Re: How do you feel about the 365 Program?

    Quite a few of you have mentioned this issue of paid content in the Content Catalog. Can I just clarify that in the 365 versions of WDP and PGD we don't currently offer any additional paid content in...
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    Re: after sales service xara

    You have to create a separate mobile variant, but the variants are exported as a single HTML file so there is just one website - the site will dynamically change layout in response to the screen size...
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    Re: after sales service xara

    - If you order the English language version from Xara then you can add the DVD. You will probably be charged in EUROs so the price would be €10. You can enter a separate delivery address but it has...
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    Re: after sales service xara

    Hi Musicdiver - I'm afraid you can't order the Dutch language version from us at Xara, only English, although we can ship it to anywhere in the world. If you buy the Dutch language version from...
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    Re: How do you feel about the 365 Program?

    Let me re-word my last sentence. So long as you have downloaded the Slideshow Widget to your Local Designs Gallery, you will be able to create new slideshows using that Widget, after expiry.
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    Re: How do you feel about the 365 Program?

    We are trying to be clear about what the Update Service entails so Acorn I'm going to add the sentences that follow your quote, for the benefit of those who haven't followed the thread closely or...
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    Re: How do you feel about the 365 Program?

    That seems like an odd comment to make on TalkGraphics! But that reminds me that I didn't answer your earlier question about the Slideshow Widget. If you have a slideshow in your page it will...
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    Re: How do you feel about the 365 Program?

    Prize is mentioned on the page http://www.xara.com/products/designer/survey/ and the surveys are still running, so it's not too late for anyone who hasn't done them yet.
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    Re: How do you feel about the 365 Program?

    Acorn, mwenz, handrawn, I suspect there's not much I can say that will persuade you and I fear we are trying other members patience by revisiting the same questions & answers, so I think I'll just...
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