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Yes, I contacted support by email and I got this automated response
" This is an automated response to your email sent to Xara Technical
Support (support@xaraonline.com)

*** Please note that...

I agree with Imm - I would like to buy more of the programs but I am hesitant because there is no support. I bought menu maker, and cant get it to load to my site. I emailed tech support and got this...

I also have problems in dw mx . The insert menu takes me to the xaraonline sign in page, and then what to do?? I have paid for the menumaker, but I cant figger how to load the menu.