Success .....all updated this morning and saved in a backup folder.
Thank you Matt Bolton.
Thanks Acorn for keeping me calm ....lol
Mike
Type: Posts; User: mikerawlinson; Keyword(s):
Success .....all updated this morning and saved in a backup folder.
Thank you Matt Bolton.
Thanks Acorn for keeping me calm ....lol
Mike
I understand that Acorn ....just hope someone would feel sorry for me and send them .
I have emailed Matt Bolton but I don't hold out much hope as I guess he is very busy with bigger fish.
Mike
Not sure what rules they are Acorn...... only want what I paid for if that's against the law something is wrong .....I have got a reply from Xara ...this is what I got back ...
Hello,
Thank you...
Only way I can get the design content is for someone to dropbox it to me ......;))
Mike
Really appreciate your help ..... shame Xara are so sure of themselves not to bother about good customers......All I want is what I paid for .....
I open up pro11 and drag what I want onto and...
121518
That's the problem Acorn ...they are not there as in attached ...they are all greyed out.
Mike
Thanks for ur time
121515
Attached is all I got in my design gallery ....... not much for what I paid.
Mike
Yes .....just get nothing....... guess you was watching football ....lol
Just checked some other folders and some are there ....but most are missing.
Mike
So angry that I can't get what I had paid for...... I didn't think I would have to download all the content as I had paid for it .... ok I understand that any new content would have to be paid for...
121514
I did that Acorn and all I get is the attach and all folders are green and only get a thumbnail ....no pages.......I must be doing something wrong.
thanks
Mike
I have been conned to get 365 thinking all the designs would stay on even if I didn't upgrade .....but all are gone..... I have been trying to import the designs from my pro11 which is still on my...