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OK, convinced it wasn't the software at fault, and was my laptop, I have completely re-installed Windows 10 (it was long overdue to be honest).


The software now installs! I have zero idea what...

Yes, but the toolbar etc, will be absolutely tiny?

Thanks all - requested a refund which has been processed. I explained the issues I was having, but they didn't even try to help, and have just gone ahead with the refund
Think I may have had a lucky...

Yes, installing on my laptop, C drive. Installer is on the same drive.

I purchased online from Magix

You tried what?

Fabulous! I've just spent £50 on a product I can't use. Time to cancel, get a refund and look elsewhere. I don't do bad omens I'm afraid.

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I then get this error message.

I have just purchased Xara Web Designer Premium

Downloaded the installer via the link sent in email, but when running the installer, it 'spins' for a while, then a 'pause' symbol appears, and then...