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She said that her advice was only for painter X and wouldn't work for
painter IX which is my version. So Im still pretty much stuck

does anyone know what this error message means. I have had this version of painter for 2 years and have never had any problems until now. one minute Im working away the next I get this message...

Many thanks once again for getting back to me.
Unfortunately what you suggested is something I am already aware of however doesn't achieve the result. What I used to be able to do was scan in a...

Thanks for getting back to me

It was actually a different method I was after. I'm aware I can select the white area and delete it, but that leaves a pixelly, blocky edge.
When I had painter 6, I...

I dont suppose you know of any tutorials about how masks work. I could never understand them when I had painter 6 and I'm struggling to understand them in Painter IX.5. The help section is vague and...

have you got the layers set on gel?

looks like you might have the layers pallet set on gel and not default

press f (the layer adjustment tool appears) click in the lasso area.
once you've done that the lassoo goes away and look on your layers pallet the sellection has just got it's own new layer .
Now...

(assuming your on a mac)
go into preference, memory and scratch.
select volt 1 and not your main hard disc.
this might solve your problem.
Also do a disc check ( disk utility, select your hard...

group then select collapse

group the collapse

1.make sure you have nothing selected
2.is the colour cloner on (little rubber stampon the colour pallet)
3. check your expressions in the brush controls
4. make sure you're not drawing with the...

When I had painter 6 and I had a black and white picture and I wanted to make the white bits perminantly transparent on the layer( so I could just have the black bits)
I used to be able to click on...