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  1. Replies
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    Re: Can't insert anything from pixabay

    Hi Slavelle,

    Sorry about the bad support, or lack of support you're recieving, I'm sure there is an innocent reason for this. Can you post your support reference and I'll chase this up with Magix...
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    11,155

    Re: Double the Area of a Circle

    Hi Acorn,

    My bad, thought you were asking for help, didn't realise this was a challenge.

    Many thanks,
    Ben
  3. Replies
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    Re: Double the Area of a Circle

    Hi Acorn,

    Did 141.4142% or 141.4213% not work for you?

    Many thanks,
    Ben
  4. Replies
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    11,155

    Re: Double the Area of a Circle

    Hi Acorn,

    Select a circle and scale it up by 141.4142% - Change it's width by 141.4142% or if you have lock aspect ratio off, then change both it's width and height by 141.4142%.

    Many thanks,...
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    Re: Problem opening a xar file....

    Hi Egg,

    Just having a look through another thread and this was referenced there. Sorry about the delay in response, AFAIK no one else has seen this or begun investigating it further? Please say if...
  6. Re: EXIF info removed after perspective correction in DP365. Workaround to retain EXI

    Hi Guys,

    Thanks for reporting this henryblack, and for double testing this Acorn. This is a known issue and I've added your report to it's issue file (DDES-10850).

    Again thanks for the help in...
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    Re: web site not working in Safari

    Hi michaelrenshaw,

    Can you share your URL so we can all see the issue. This will also tell us if it's specific to your version of Safari, and if others see the issue on other browsers.

    Many...
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    Re: XaraCloud in endless loop

    Hi Egg,

    Thanks again for the thorough steps and reports.
    The issues are the settings not animating in - P9052-7266, (we're trying to fix this asap), the view checkboxes not showing checked until...
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    Re: XaraCloud in endless loop

    Hi Egg,

    Nice catch with this issue! and big thanks for reporting this, it's been passed to our development team (P9052-7535) and it appears to be linked to the new Fit-to-Width functionality....
  10. Re: mp3 files not working in version 15 xara web design premium

    Hi fingers1946,

    Can you open your website in Xara, delete the current placeholder and re-insert it, by dragging and dropping the MP3 from your computer into Xara. Then publish the site.

    The...
  11. Re: Designer Pro X - You Must Be Online to Use This Feature

    Hi jonstrong,

    Thank you for reporting this to us, we've passed it on and trying to get this fixed ASAP!

    To see my original post see here - https://www.talkgraphics.com/showthr...Xara-Servers#3...
  12. Re: Transparent photos distort, but only when published or in preview.

    (Boy beat me to it :( =D>)

    Hi Schubird,

    It looks like the symbols are being exported as JPGs and so cannot have transparent backgrounds, so pick up the background in the document.

    To fix...
  13. Re: Can't access online library in Web Designer Premium 15

    Hi glenndelaune,

    Thank you for reporting this to us, we've passed it on and trying to get this fixed ASAP!

    To see my original post see here -...
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    Re: Availability of Xara Servers

    Hi Acorn,

    Thank you for reporting this to us, we have passed it onto our Sysadmin for him to look into.

    Apparently our service provider is having a bit of an issue, we'll try to keep you posted...
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    1,091

    Re: Help with Java Call

    Hi wknight4627,

    I doubt that it's the fact it's only called once, but more likely it uses a specific Id, which can only be applied to 1 thing and in this case it's applied to 2, the main and...
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    Re: Line of text is showing as PNG

    Hi maxtrac,

    The text is skewed by 0.4, if you select the text and apply -0.4 it'll export as text.
    Most likely cause, it that you clicked and dragged just within the black handles, which causes...
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    Re: Web Space 'locked'

    Hi redrobe,

    Can you let me know your ticket number and we'll have someone find your ticket and get a reply to you asap.

    Thanks,
    Ben
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    Re: Internal programme error 1572.k.sy.up

    Hi Guys,

    With Internal Program Errors, such as this one, if you are able to reproduce it, or if you have a file that after doing a few actions causes the issue to occur, please can you send it in...
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    Re: Internal Program Error 30133

    Hi Alliefan,

    Can you post your file, or if your not comfortable with posting your file on an open forum, please send in a support ticket, with your file and exact instructions on how to reproduce...
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    Re: Removing numbers from slideshow widget

    Hi actionit,

    It isn't possible to remove the numbers from within the widget, you would need to include the below CSS in the head of your site. First go to the page with the widget on, then go to...
  21. Re: Problem with hidden Google Doc code on my website

    Hi se jones,

    Is it possible you have pasted the code into the HTML Code (body) section on the Website tab, in Web Properties?

    Xara won't insert any code that you haven't included in your Xara...
  22. Replies
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    1,361

    Re: Pay for Xara again ?

    Hi John Young,

    First thing to look at before anything is the issue your having with the Xara Slideshow widget. Can you right click the page you see, and select properties, then triple click the...
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    Re: Problems with email links with Thunderbird

    Hi paulr1949,

    The option your describing is the default Email provider / program. When your user clicks a mailto: link they're browser checks windows for their default email provider which is a...
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    Re: Slideshow widget problem

    Hi brocsman,

    With a document open in Xara, go to Share > "Sign 'email@email.com' out of Xara."

    Thanks,
    Ben
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    Re: Play Music on one page of website

    Hi SueB,

    If you search for Audio in the Programs Help guide (Press F1 whilst in the program), or search for Audio on the Xara Support site support.xara.com, it should give you the exact steps and...
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