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thanks for letting us know - glad you got it sorted :-bd

guess have to wait for Xara to get back.. sorry :(

thanks Gary

@sevenate9 - when you say you have a magix account - is that because you bought a magix product? I'm not sure that free webhosting, for example, counts

then I am sorry - I dio not understand

if you have a magix login, you can login on this page with it - hev to ask: you can log onto magix with it I presume?

EDIT - and it's not the same page...

to register you would need to go to www.xara.com/uk/servicecenter/ [if you are in the US you may need to put 'us' instaed of uk' and ditto 'eu' if in EU but not UK]

choose 'I don't have a login...

apparently xara and magix account logins have been unified, so first thing to try is logging into xara support with your magix login details

if that does not work is there anything preventing you...

not good...

could be an activation problem.. maybe somehow the account still thinks you only have a trial..

I see, thanks

Well I think you may need Rob to come back on this one, but it is the weekend so that might delay things

My view is this: a reinstallation may well pick up on a previous one if it...

ok

As a matter of interest, how did you clean out all the references to Xara and Designer in the windows registry? - I'd say that was a pretty difficult thing to do... clear out all the obvious...

did you then deletethe .INI file and then re-reinstall?

worth a try because if you uninstall with the .INI file present the settings will somehow be remembered - at least I think so, and this...