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Hi Acorn,

Thank you for your file. I will log it with our developers.

Happy new year everyone! We've released a minor update to fix an essential bug:

Bug Fixes and Improvements

Fixed an issue which caused the forgot password link to not work correctly.

...

Sorry should be back now. We will be moving everything over to the other system at help.xara.com soon, as most of the content there relates to DP+.

(sorry late notes, I was off last week!)

Release notes: https://docs.xara.com/en/articles/4729837-product-update-16th-december-2020

PDF Import Improvements

This update includes multiple PDF...

I've said before - depends where you are copying it from, rather than what you are copying. You may get different results depending on where, as each application will provide different information to...

No FireFox does not use the snippet tool. The snippet tool is a separate application that copies or saves a bitmap of whatever you have highlighted.

long story short, if copy / paste doesn't give...

Depends on the application you are copying from, what information it provides to the clipboard.

This is mostly expected I believe

https://superuser.com/questions/237784/copying-png-with-transparency-from-browser-shows-a-black-background-instead

Snippet tool doesn't support transparency.
...

Copying images with transparency should work, where are you copying the image from Rik?

The CHM file / help system will be discontinued soon in the future. We've already looked into replacement systems and it's not as straightforward as it appears.

The original system that produces...

Version 20.6 Update
Date: 3rd December 2020

Version Number: 20.6.0.60714

Release Notes: http://releasenotes.xara.hosting/designer-pro-plus/

Release Article:...

I'm not saying report bugs outside of the TG environment, I'm just saying to speed things up send me an email or message to take a look.

This TG thread was forwarded to me from someone, but was also an issue that was already logged and being fixed. Unfortunately due to other duties I don't get to spend as much time as I'd like in the...

What do you mean?

Hi Bill,

Apologies, this should be fixed shortly.

Thanks
Rob

Hi rsrsrs, I'll log this for our developers to look at.

Thanks
Rob

These problems hopefully should be fixed in the next update or so. I think the installer team are updating the security certificates and logging these with Microsoft.

Hi Gary,

Restart the program and that should fix the issue.

This happens because you can only drag between applications that have the same level of permissions. After installing or updating...

If that doesn't work, try going to Start > type cmd and then right-click that > Run as Administrator.

Then type:

regsvr32 "C:\Program Files\Xara\Xara Designer Pro X\17\XaraDLLs\XarThumb.dll"
...

Hi Acorn,

I'll let the content team know about the Venn diagram. The bug where selected stuff in tables has been logged for a while, I'll see if we can get its priority raised.

The diagrams...

Hey everyone. A lot of new content has gone out in October and we'd thought it'd be worth doing a post on everything here.

These will also be released for V17.1 which is due shortly. There is a...

No, I mean that would defeat the purpose of it! It's possible something could be blocking like Malwarebytes. Might be worth temporarily disabling that and any other security programs until it stops...

Hi Gary,

This is for cloud...

If it keeps asking for registration, it means the authentication token isn't being recorded properly in the registry. Either Cloud isn't being closed properly...

Release notes: https://docs.xara.com/en/articles/4556474-product-update-21st-october-2020

Share to web improvements

We've improved our share to web feature to give you more control over how...

Yes, but not the old ones that were there. They belong to Magix. It's something else that's on our list to investigate - replacing the FX with new filters / plugins.