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have to say I agree with mike, about never having seen this issue as prevalent anywhere else... and that includes all the other programs that advise closing other apps which I rarely ever do

DLL...

it is a well known [to those who know] 'fix' for problems of this kind

basically in order to access import/export 'filters', [the routines that enable the program to export/import other file...

you can try right clicking and running the program as administrator - only need do it once per program